{"id":41864,"date":"2022-06-01T20:14:25","date_gmt":"2022-06-01T23:14:25","guid":{"rendered":"https:\/\/ask.siteup.dev\/conexao-maxima-asksuite-ganha-nova-integracao-de-e-mail-omnichannel\/"},"modified":"2023-06-16T17:37:12","modified_gmt":"2023-06-16T20:37:12","slug":"conexao-maxima-asksuite-ganha-nova-integracao-de-e-mail-omnichannel","status":"publish","type":"post","link":"https:\/\/ask.siteup.dev\/pt-br\/conexao-maxima-asksuite-ganha-nova-integracao-de-e-mail-omnichannel\/","title":{"rendered":"Conex\u00e3o m\u00e1xima: Asksuite ganha nova Integra\u00e7\u00e3o de E-mail Omnichannel"},"content":{"rendered":"<p>Os clientes da Asksuite j\u00e1 podem<strong> responder e-mails rapidamente<\/strong> direto da nossa plataforma omnichannel. A solu\u00e7\u00e3o<strong> incrementa o tempo de resposta<\/strong> e consequentemente<strong> aumenta o n\u00famero de reservas<\/strong> atrav\u00e9s de um jeito mais personalizado de responder e-mails.<\/p>\n<p>Nossa plataforma de intelig\u00eancia artificial\u00a0 omnichannel (todos os canais em um s\u00f3 lugar)\u00a0 j\u00e1 era integrada ao <strong>Instagram, Facebook, Google Mensagens, chatbot<\/strong> e<strong> WhatsApp Neg\u00f3cio.<\/strong> E agora a solu\u00e7\u00e3o inclui tamb\u00e9m e-mails.<\/p>\n<p>A integra\u00e7\u00e3o de e-mail omnichannel Asksuite \u00e9 um grande <strong>passo em dire\u00e7\u00e3o a uma experi\u00eancia ainda mais cont\u00ednua<\/strong> entre os canais de comunica\u00e7\u00e3o mais usados por viajantes. Hoteleiros podem gerenci\u00e1-los em uma \u00fanica tela, <strong>poupando longas horas de trabalho.<\/strong><\/p>\n<h2>Um jeito moderno de descomplicar a comunica\u00e7\u00e3o por e-mails<\/h2>\n<p>Esta atualiza\u00e7\u00e3o traz um<strong> novo jeito de<\/strong><a href=\"https:\/\/ask.siteup.dev\/br\/blog\/email-na-hotelaria\/\" target=\"_blank\" rel=\"noopener\"> escrever e-mails<\/a><strong>,<\/strong> oferecendo agilidade \u00e0s <a href=\"https:\/\/ask.siteup.dev\/br\/blog\/como-fazer-um-bom-atendimento-em-hotel-antes-da-reserva\/\" target=\"_blank\" rel=\"noopener\">equipes de atendimento<\/a> com<strong> links diretos para o motor de reservas,<\/strong> cota\u00e7\u00f5es em tempo real, imagens e descri\u00e7\u00f5es.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-27135 size-large\" src=\"https:\/\/ask.siteup.dev\/wp-content\/uploads\/integracao-de-email-omnichannel-Asksuite-2-1024x650.jpg\" alt=\"integra\u00e7\u00e3o de email omnichannel Asksuite\" width=\"1024\" height=\"650\" \/><\/p>\n<p>A integra\u00e7\u00e3o com e-mail ajuda a<strong> acabar com a rotina \u00e1rdua das <\/strong><a href=\"https:\/\/ask.siteup.dev\/br\/blog\/7-dicas-de-como-transformar-o-atendimento-em-canal-de-vendas-na-hotelaria\/\" target=\"_blank\" rel=\"noopener\">centrais de atendimento <\/a>que precisam trocar de abas e programas o dia inteiro.<\/p>\n<h2>Como anda seu tempo de resposta?<\/h2>\n<p>A comunica\u00e7\u00e3o por e-mail <strong>n\u00e3o deveria criar um gargalo em sua central.<\/strong> Com a nossa integra\u00e7\u00e3o de e-mail omnichannel, voc\u00ea pode<strong> acompanhar a velocidade das demandas do mercado<\/strong> com tudo que voc\u00ea precisa em um s\u00f3 lugar.<\/p>\n<ul>\n<li>\u00a0O n\u00famero de usu\u00e1rios de e-mail deve chegar at\u00e9 <a href=\"https:\/\/kinsta.com\/pt\/blog\/estatisticas-email-marketing\/\" target=\"_blank\" rel=\"noopener\">4,48 bilh\u00f5es <\/a>at\u00e9 2024.<\/li>\n<\/ul>\n<p>A nossa nova integra\u00e7\u00e3o traz<strong> comodidade para sincronizar seus e-mails automaticamente<\/strong> com a plataforma Asksuite, o que pode salvar muito tempo e<strong> reduzir o risco de erros<\/strong> associados a precisar compor uma reposta para cada viajante.<\/p>\n<p>Aqui est\u00e3o os maiores benef\u00edcios:<\/p>\n<ul>\n<li>Hist\u00f3rico de e-mails centralizado e mapeado<\/li>\n<li>Distribui\u00e7\u00e3o do atendimento e tempo de resposta aprimorados<\/li>\n<li>Todos os canais de comunica\u00e7\u00e3o abertos em um s\u00f3 lugar<\/li>\n<li><a href=\"https:\/\/ask.siteup.dev\/br\/blog\/5-modelos-de-email-marketing-para-hospedes\/\" target=\"_blank\" rel=\"noopener\">Modelos de e-mail\u00a0<\/a> ilimitados<\/li>\n<li>Direcionamento do agente ideal para cada segmenta\u00e7\u00e3o ou atendimento<\/li>\n<\/ul>\n<h2><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-27139 size-large\" src=\"https:\/\/ask.siteup.dev\/wp-content\/uploads\/integracao-de-email-omnichannel-Asksuite-1--1024x650.jpg\" alt=\"integra\u00e7\u00e3o de email omnichannel Asksuite\" width=\"1024\" height=\"650\" \/><\/h2>\n<h2>Trocar de abas \u00e9 coisa do passado<\/h2>\n<p>N\u00f3s amamos inovar por aqui, nossas solu\u00e7\u00f5es <strong>ajudam as equipes de reserva e marketing a gerenciar e organizar<\/strong> threads, chats, e distribui\u00e7\u00e3o do atendimento em um \u00fanico lugar, com <a href=\"https:\/\/ask.siteup.dev\/br\/blog\/tecnologia-em-hotelaria\/\" target=\"_blank\" rel=\"noopener\">m\u00e9tricas de alto n\u00edvel.<\/a><\/p>\n<ul>\n<li>De acordo com a <a href=\"https:\/\/www.benchmarkemail.com\/blog\/email-marketing-stats\/#:~:text=1.,lead%20nurture%20is%20only%20increasing.\" target=\"_blank\" rel=\"noopener\">Benchmark<\/a>, e-mails automatizados tem uma taxa de abertura de 98%, com 37% de taxa de cliques.<\/li>\n<\/ul>\n<p>A integra\u00e7\u00e3o est\u00e1 super alinhada a miss\u00e3o da Asksuite, que procura<strong> simplificar a comunica\u00e7\u00e3o entre viajantes e hot\u00e9is,<\/strong> ajudando as equipes de <a href=\"https:\/\/ask.siteup.dev\/br\/blog\/experiencia-reservas-online\/\" target=\"_blank\" rel=\"noopener\">reserva<\/a> a pouparem uma boa dose de tempo.<\/p>\n<p>O CTO da Asksuite, Vin\u00edcius Pavei, comenta sobre a novidade.<\/p>\n<blockquote><p>\u201cA iniciativa de adicionar a integra\u00e7\u00e3o e-mail omnichannel vem da necessidade de centralizar todos os canais de atendimento de uma central de reservas em um s\u00f3 lugar. Atendeu a um cliente por WhatsApp e precisa formalizar por e-mail? Com um clique, voc\u00ea faz essa a\u00e7\u00e3o e deixa todo o hist\u00f3rico centralizado. Al\u00e9m disso, facilmente se criam propostas por e-mail integrado com o motor de reservas e modelos pr\u00e9-cadastrados de e-mail.\u201d<\/p><\/blockquote>\n<p>O diferencial \u00e9 a possibilidade de criar e<strong> salvar templates em v\u00e1rias l\u00ednguas.<\/strong> Seguem algumas possibilidades:<\/p>\n<ul>\n<li>Cota\u00e7\u00f5es<\/li>\n<li>Cancelamentos<\/li>\n<li>Promo\u00e7\u00f5es<\/li>\n<li>Boas-vindas<\/li>\n<li><a href=\"https:\/\/ask.siteup.dev\/br\/blog\/follow-up-reservas\/\" target=\"_blank\" rel=\"noopener\">Follow-up<\/a><\/li>\n<li>Transa\u00e7\u00f5es financeiras<\/li>\n<li>Convites<\/li>\n<li>E-mails p\u00f3s-estadia<\/li>\n<li><a href=\"https:\/\/ask.siteup.dev\/br\/blog\/satisfacao-do-hospede\/\" target=\"_blank\" rel=\"noopener\">Perguntas frequentes<\/a><\/li>\n<\/ul>\n<h2>Integra\u00e7\u00e3o de e-mails omnichannel Asksuite<\/h2>\n<p>Com essa integra\u00e7\u00e3o,<strong> hot\u00e9is tem acesso a etiquetas inteligentes<\/strong> que ajudam a<a href=\"https:\/\/ask.siteup.dev\/br\/blog\/qualidade-atendimento-hotelaria\/\" target=\"_blank\" rel=\"noopener\"> diminuir o tempo de espera<\/a> por parte do viajante, o que pode<strong> colocar o seu hotel \u00e0 frente da competi\u00e7\u00e3o<\/strong> e <a href=\"https:\/\/ask.siteup.dev\/br\/blog\/atendimento-automatico-para-hotelaria\/\" target=\"_blank\" rel=\"noopener\">evitar que seus leads mais quentes<\/a> fiquem desinteressados.<\/p>\n<p>A ideia \u00e9 facilitar a vida das centrais com<strong> relat\u00f3rios consolidados, m\u00e9tricas e hist\u00f3rico de conversas por viajante<\/strong> obtidos com apenas alguns cliques. Estes dados de desempenho podem ser usados de diversas formas, lembrando gerentes de hot\u00e9is a sempre <strong>aprimorarem as opera\u00e7\u00f5es.<\/strong><\/p>\n<p>E por falar em dados, a atualiza\u00e7\u00e3o tamb\u00e9m<strong> pensa na privacidade e prote\u00e7\u00e3o de dados dos hoteleiros:<\/strong> um sistema de bloqueio permite aos\u00a0 hot\u00e9is\u00a0 <strong>gerenciarem remetentes e destinat\u00e1rios,<\/strong> com caixas de entradas mais livres e a possibilidade de <strong>segmentar envios por p\u00fablico-alvo.<\/strong><\/p>\n<ul>\n<li>Os profissionais de <a href=\"https:\/\/ask.siteup.dev\/br\/blog\/marketing-hoteleiro\/\" target=\"_blank\" rel=\"noopener\">marketing<\/a> que usam campanhas segmentadas relatam um <a href=\"https:\/\/blog.operand.com.br\/estatisticas-email-marketing-2021\/\" target=\"_blank\" rel=\"noopener\">aumento de 760% na receita.<\/a><\/li>\n<li>A segmenta\u00e7\u00e3o de e-mails pode aumentar sua<strong> taxa de abertura em <\/strong><a href=\"https:\/\/neilpatel.com\/br\/blog\/como-usar-segmentacao-de-e-mails-para-aumentar-sua-taxa-de-conversao\/\" target=\"_blank\" rel=\"noopener\">at\u00e9 203%.<\/a><\/li>\n<\/ul>\n<p>Gostou da ideia de integrar completamente os canais favoritos dos viajantes? Temos um <a href=\"https:\/\/content.asksuite.com\/pt-webinar-lancamento-email-omnichannel\" target=\"_blank\" rel=\"noopener\">webinar de lan\u00e7amento exclusivo<\/a> para tirar suas d\u00favidas. Se preferir, <strong>visite a p\u00e1gina oficial da integra\u00e7\u00e3o abaixo<\/strong> e descubra ainda mais vantagens para seu hotel.<\/p>\n<p style=\"text-align: center;\">[button link=&#8221;#https:\/\/ask.siteup.dev\/br\/integracao-de-email-omnichannel\/&#8221; type=&#8221;big&#8221; color=&#8221;orange&#8221; newwindow=&#8221;yes&#8221;] EXPLORAR INTEGRA\u00c7\u00c3O[\/button]<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Com a nova Integra\u00e7\u00e3o de E-mail Omnichannel Asksuite hot\u00e9is conseguem enviar e gerenciar e-mails na velocidade da luz! Entenda como funciona.<\/p>\n","protected":false},"author":24,"featured_media":36774,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[394],"tags":[126,389,390,391,378,393,395],"class_list":["post-41864","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tecnologia-e-inovacao","tag-email-marketing","tag-experiencia-do-hospede","tag-fidelidade","tag-gerente-de-hotel","tag-marketing-digital","tag-reservas-diretas","tag-tecnologia-em-hotelaria"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conex\u00e3o m\u00e1xima: Asksuite ganha nova Integra\u00e7\u00e3o de E-mail Omnichannel | Asksuite<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conex\u00e3o m\u00e1xima: Asksuite ganha nova Integra\u00e7\u00e3o de E-mail Omnichannel | Asksuite\" \/>\n<meta property=\"og:description\" content=\"Com a nova Integra\u00e7\u00e3o de E-mail Omnichannel Asksuite hot\u00e9is conseguem enviar e gerenciar e-mails na velocidade da luz! 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